Accommodation Management – Complete solutions for apartments, guesthouses and hotels

The goal of SZ&N Hotex Kft. is to provide accommodation owners and investors with a comprehensive, reliable, and professional property management service. We believe that the future of tourism lies in a high-quality guest experience and a carefully built online presence.

With decades of experience in tourism and the hotel industry, we understand exactly the challenges involved in operating apartments and guesthouses. Our team takes the burden of administration, reservation management, guest communication, and daily operations off your shoulders, so you can confidently enjoy the benefits of your investment.

We are at home in the Hévíz–Keszthely–West Balaton region, but we serve our guests at the highest level in Hungarian, German, and English as well. SZ&N HOTEX KFT – where guest experience and owner security go hand in hand.

Sales and Marketing

Online reservation management (Booking.com, Airbnb, Szallas.hu, own website)
Dynamic pricing adjusted to market demand
Ensuring online presence: advertisements, social media, review management
Brand building and guest base expansion

Administration and Tax Management

Comprehensive support in selecting the appropriate taxation model
Handling tourist tax and ensuring accurate, on-time administration
NTAK data reporting: regular, error-free data submission to the National Tourism Data Supply Centre
Obtaining permits and managing official procedures
Preparation for accommodation classification: 4–5 star standards

Guest Reception and Customer Service

Smooth management of check-in / check-out processes
Guest information and assistance throughout the stay
24/7 availability for fast problem resolution
Complaint handling and ensuring a positive guest experience

Cleaning and Laundry Services

Regular, high-quality cleaning of rooms and common areas
Cleaning and replacement of textiles: bed linen, towels, curtains
Compliance with hygiene standards and quality assurance
Organization of seasonal and deep cleaning services

Maintenance and Operations

Regular inspections and preventive maintenance
Fast repair of faults with professional contractors
Compliance with and documentation of safety regulations
Ensuring energy-efficient operation

Accommodation Classification: Security, Quality, Competitive Advantage

Today’s guests consciously seek reliable, verified quality. Official accommodation classification strengthens credibility, increases guest trust, and helps you stand out from the competition.

Why is classification important?

Since 2022, all private and other accommodations are required to join the official classification system
Higher category = better ratings, more returning guests, and more stable revenue

How do we support you?

Consultation on legal and regulatory requirements
Assistance with completing the self-assessment questionnaire
Preparation before the on-site audit
Support throughout the entire process

Classification process in brief:

Self-assessment – recording the accommodation’s features
Preparation – correcting deficiencies with expert support
On-site inspection – operation reviewed by an official auditor
Star rating assignment – 1 to 5 star classification

Sz&N Hotex kft.

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